Shipping policy

  • Handling time is up to two business days for all shipments.

  • Orders placed after 1:00 pm pst are considered as next business day orders. Example: An order placed at 4:00 pm pst on Friday may not ship until Wednesday.

  • US orders typically arrive in 2-7 business days.

  • International orders may take up to 4 weeks depending on location.

  • Enter your mailing address at checkout to see shipping rates.

  • Shipping costs are non-refundable.

  • dog Sap is not responsible for any customs, duties, or import fees associated with receiving your order.

  • If your order contains items that are backordered or preordered, your shipment may be delayed or split into multiple shipments.